Confirmed before work
The applicable purchase or proposal defines what is included.
Starrality Client Services
Service Information
General guidance for engaging Starrality Network and understanding the terms surrounding a request.
The Starrality Standard
Defined with care. Delivered with intention.
Starrality Network provides specialist-led services shaped around each confirmed request. Scope, timing, fees and responsibilities are established through the applicable offer, order confirmation, proposal or written agreement.
This page provides general information. Service-specific terms control where they differ.
Estimated with care
Timing reflects scope, approvals and relevant dependencies.
Authority remains yours
Material costs and changes are presented before commitment.
Scope of Service
The scope is defined by the offer, checkout description, order confirmation, approved proposal or written agreement. Anything not expressly included is outside the confirmed scope.
Additional services or revisions may be quoted separately.
Service Availability
Services are subject to specialist capacity, location, technical feasibility and any external availability required. Acceptance of one request does not guarantee availability for expanded work.
Timing and Estimates
Any timeline is an estimate unless expressly guaranteed in writing. Timing may be affected by scope, approvals, client response times, revisions, provider availability, production, shipping or events beyond reasonable control.
Client Responsibilities
Clients are responsible for accurate information, lawful instructions, timely decisions and materials they are authorized to use. Delayed information may pause the service.
Approvals and Changes
Written approval may be required before material next steps or external costs. A requested change is not effective until Starrality confirms any revised scope, fee and timing.
Third-Party Providers
Independent providers control their own pricing, availability, policies and performance. Starrality Network cannot guarantee a third party’s acceptance, continued availability or result.
Digital and Creative Services
Technology, design, branding and marketing services follow the approved scope. Platform review, audience response, commercial performance and future third-party changes cannot be guaranteed.
Professional Boundaries
Starrality Network does not provide legal, tax, medical, investment or regulated advice unless an appropriately qualified professional is expressly engaged.
Important Information
Specialist guidance without unsupported guarantees.
Starrality Network applies professional judgment and care but does not guarantee supplier acceptance, third-party performance, business success, revenue, audience growth, a specific launch date, or results outside its reasonable control.
Client Information
The details behind the service.
What determines what is included?
The applicable offer, order confirmation, approved proposal or written agreement defines the confirmed scope.
Are completion dates guaranteed?
No, unless a date is expressly guaranteed in writing.
Can I add services after beginning?
Yes, subject to feasibility and availability. Additional work may require a revised quote and timeline.
Does Starrality guarantee a third-party result?
No. Independent providers control their own decisions and performance.
Where do I request a change?
Use the Managing Your Request page or contact Client Services with the applicable reference number.