Support, considered.

Inquiries may be submitted 24 hours a day, Monday through Sunday. A Client Advisor will respond using the contact information provided. Response times may vary according to the nature and complexity of the inquiry.

Please complete the Client Services form and include your order or request number together with the reason for your inquiry. Eligibility is determined by the service purchased, the status of work and the applicable Refund Policy. Third-party charges remain subject to the provider’s terms.

Please contact Client Services at the earliest opportunity. A cancellation is not confirmed until written confirmation is issued. Charges may apply to services already performed or nonrefundable commitments associated with the request.

Amendments may be considered according to the status of the service, timing and provider availability. Changes that extend the original scope or affect confirmed arrangements may require additional fees.

Tickets, reservations, products, travel, accommodations, provider fees and other third-party charges are governed by the cancellation and refund terms of the applicable provider. Starrality Network cannot guarantee reimbursement of these charges.

Please provide your name, the email address associated with the purchase, your order or request number and a clear description of the assistance required. Do not submit complete payment-card or banking information.