Payment confirms authorization for the stated service, amount and applicable terms.
Starrality Client Services
Payments & Billing
Payment Information
Clarity at every financial step.
This page explains how payments, service fees, additional quotations and third-party charges are handled when engaging Starrality Network.
The amount and scope presented at checkout, in an order confirmation or within an approved proposal govern the applicable purchase. Please review all details before authorizing payment.
Work outside the purchased scope is presented separately for approval before additional charges are made.
Products, reservations, suppliers, shipping, taxes and other external expenses are separate unless expressly included.
Payment Authorization
By submitting payment, you authorize the charge shown at checkout, in an invoice or in an approved proposal. You confirm that the payment information provided is accurate and that you are authorized to use the selected payment method.
A completed payment does not expand the purchased scope beyond what is expressly stated in the corresponding order confirmation, proposal or agreement.
Service Fees
Starrality Network service fees compensate the company for the professional services described in the applicable offer, checkout page, order confirmation or proposal. Fees may be charged in full, by milestone or according to another written payment schedule.
Refund and cancellation eligibility is governed by the Refunds & Cancellations Policy and any service-specific terms.
Additional Scope and Custom Quotations
Branding, marketing, websites, technology, extended venture support and other services not included in an initial purchase are quoted separately according to the client’s requirements.
Additional Starrality fees are presented for approval before the corresponding work begins. Changes requested after approval may affect scope, timing and price.
Third-Party Charges
Products, samples, manufacturing, inventory, packaging, shipping, customs, duties, taxes, reservations, tickets, travel, accommodations and other supplier or provider charges are separate unless expressly identified as included.
Third-party prices and availability may change. Where authorization is required, the applicable amount or estimate will be presented before Starrality commits the client to the expense.
Taxes and Currency
Applicable sales tax or other required tax may be added according to the transaction and governing law. International payments may be affected by currency conversion, card-issuer fees or bank charges imposed independently of Starrality Network.
Unless otherwise stated, displayed and quoted amounts use the currency identified at checkout or on the applicable invoice.
Receipts and Invoices
A payment confirmation or receipt is generally sent to the email address provided during purchase. Custom engagements may also include an invoice or payment schedule.
If you require a copy, correction or additional business information on an invoice, submit a billing inquiry with the applicable order, invoice or request number.
Failed, Reversed or Disputed Payments
If a payment fails, is reversed or remains unpaid, Starrality Network may pause or withhold the affected service until payment is resolved. Any resulting timing change will depend on current availability.
If you do not recognize a charge, contact Client Services promptly before initiating a payment dispute so the transaction can be reviewed. This does not limit any right available through your card issuer or applicable law.
Payment Security
Payments are processed through the payment methods made available at checkout. Starrality Network does not ask clients to submit complete payment-card numbers, security codes, passwords or online-banking credentials through support forms or ordinary email.
If a message requesting sensitive financial credentials appears suspicious, do not respond. Contact Client Services through the official Starrality Network website.
Client Services
Request billing assistance.
Share the reference information associated with the payment so a Client Advisor can review your inquiry.
Client Information
Payment questions, considered.
Will I be charged before approving additional work?
Additional Starrality service fees for work outside the purchased scope are presented for authorization before that work begins, unless another arrangement is stated in an approved agreement.
Are supplier and product costs included in a service fee?
Not unless expressly stated. Products, samples, manufacturing, inventory, packaging, shipping, customs, duties, taxes and other third-party expenses are separate from Starrality Network service fees.
Where can I find my receipt?
Payment confirmation is generally sent to the email address used for the purchase. If you cannot locate it, submit a billing inquiry with your name, email and order or request number.
Why does the amount from my bank differ from the displayed price?
Your financial institution may apply currency conversion, international transaction or other bank fees. These charges are imposed independently and may not appear on Starrality Network’s receipt.
How should I report an unrecognized charge?
Submit a billing inquiry with the transaction date, amount and last four digits only of the payment card, if helpful. Never provide the complete card number or security code.